When I decided it was time to upgrade my old mp3 player to something newer and better I called Customer Support at mp3players.co.uk and after a good chat about what I wanted they recommended this one, the 80GB iPod Classic. The staff were courteous and friendly and really seem to know their stuff because I am very, very happy with their recomendation.
The controls are easy to use, the playback is beautiful, the picture quality is lovely. I can't see me ever wanting to change my player but if i did I would certainly get back in touch with mp3players.co.uk for help and advice.